FAQs – Elegifta


Frequently Asked Questions

📦 What’s Elegifta’s Magical Return Policy?

Unwrap joy with peace of mind! Returns are on us within the enchanted 14-day window, for items in their mystical original condition.

🚚 How do I chase my order across the skies?

Your magical carriage (order) can be tracked via our celestial link sent by raven (email) or through the mystic portal (account settings).

🌍 Do you send your treasures beyond the sands of the UAE?

For now, our magic carpets only fly within the UAE. But soon, we’ll soar to new lands! Keep your scrolls open for updates.

🔄 Can I alter the fabric of reality (change or cancel my order)?

You wield the power to alter reality within 2 hours of casting your spell (placing your order). Should you need our assistance, our guild of customer service wizards is at your beck and call.

💳 Which artefacts do you accept for payment?

Our treasury accepts various modern-day artefacts including Visa, MasterCard, and Tabby, safeguarding your transactions with the highest sorcery of security.

🔁 How do I send an item back from whence it came?

Please consult our oracle (customer service) for the ancient rites (return process).

📦 What chariots do you employ to deliver your parcels?

We summon the swiftest couriers from the land, offering standard and express chariots to ensure your treasures arrive posthaste.

🔮 How do I conjure an account within your realm?

To create an account, simply navigate to the ‘Account’ sigil at the top of our domain and follow the incantations provided.

🎁 Is the art of gift wrapping within your powers?

Indeed, for a small tribute, we can envelop your selections in mystical wrappings.

📞 How may I summon your customer service sorcerers?

Our sorcerers can be summoned via email at info@elegifta.com or by invoking our hotline at +971-556508848.

📈 Do you offer talismans for those who purchase in great numbers?

Aye, discounts are bestowed upon those who seek artefacts in bulk. Direct your inquiry to info@elegifta.com.

💌 How can I align myself with your newsletter to receive prophecies?

Descend into the depths of our domain and enter your scroll’s code (email) into the ‘Subscribe’ cauldron.